Offer summary
Qualifications:
Bachelor's degree in related field, 2-3 years of tech-related experience, Ability to diagnose and resolve technical issues, Strong communication and problem-solving skills, Customer-focused mindset.Key responsabilities:
- Provide quick IT assistance with systems
- Guide customers through troubleshooting steps
- Listen to concerns and offer solutions
- Ensure customer satisfaction and follow-up
- Communicate feedback to team members