Red Hat is building a specialized global Black Belt sales team to ramp up the go to market through Red Hat’s Managed OpenShift offerings on AWS, Azure and other public clouds. If you’re up for the challenge, read on!
Following the initial customer purchase of Managed OpenShift, your primary focus will be to remove organizational, technical and competitive blockers of adoption within key accounts to become the preferred platform for workloads and applications across the business. You must be able to confidently articulate their value proposition to leadership, developers and IT teams within the account. This will entail technical architecture walk-throughs, business-value conversations, customer-facing technical workshops, status-quo removal and more.
This is a role covering Japan and based in Tokyo, with internal leadership responsibilities. You will work closely with the Managed Cloud Services product team, helping to test, document and demo cutting edge features. You will also work in close collaboration with Red Hat customer sales teams, post-sales Solution Architects and Customer Success teams to ensure a highly positive customer experience.
Primary Responsibilities
- Work with the customer Account Executive, Sales Specialist and Solution Architect to identify challenges and blockers to wider Managed OpenShift adoption and consumption within new and existing customer accounts.
- Interface with regional sales engineering for account planning and GTM, as needed.
- Plan, design and execute tailored solutions which will effectively address the above, leveraging additional support and resources from Red Hat, as required.
- Identify and partner with customer champions, acting as an advocate within both their line-of-business and application development teams, as well as within Red Hat.
- Work closely with the product team, providing feedback on both the services and underlying platforms they are running over.
- Assist leadership with evolving our Go-To-Market strategy for Managed OpenShift Cloud Services adoption.
- Based on your first-hand customer experience, work in close coordination with the business development and technical pre-sales teams responsible for our strategic cloud provider and ISV partnerships to identify potential for repeatable and scalable go-to-market offerings.
- Facilitate pre and post-sales activities including technical deep dives, proofs of concept, “bake-offs,” internal “DevOpsDays” events, application portfolio reviews, etc.
- Execute community outreach and customer advocacy activities
The skills you will bring
- 4+ years application development or IT operations experience
- Hands-on experience in the Kubernetes ecosystem, including competing technologies
- Hands-on experience in one or more Cloud Service Providers
- Practical knowledge of DevOps and Agile concepts, application development and deployment tools, including project management, SCM, CI/CD, testing, security, monitoring and modern programming languages/frameworks.
- Executive presence with public speaking skills
One or more of the following is a plus
- Computer Science or similar degree
- Experience at an enterprise software company, a SaaS company or Service Integrator
- Experience as a Sales Specialist or Solution Architect at a software vendor
- Community brand in volunteer tech communities like DevOpsDays or open-source projects
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.
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