IT Program & Project Management Consultant

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Track Description:

Senior Project Manager

The Senior Project Manager will serve as liaison between cross-functional technical and non-technical resources and stakeholders so that all targets and requirements are met. This role is also responsible for the identification, escalation, and mitigation of Project impediments, and will have a solid understanding and growing knowledge base in Project Management methodologies and best practices. The Senior Project Manager will demonstrate a growing span of influence, working across organization lines, while collaborating with varying levels of team members and leadership (including Senior Manager, Director, VP, and C level).

Job Responsibilities:

• Plans, organizes, directs, controls and delivers complex projects prioritized in alignment with client expectations and business needs. Projects may include multiple technology disciplines and/or significant business process re-engineering efforts.
• Plans and directs schedules as well as project budgets.
• Organizes project activities that may require interdepartmental meetings and communication ensuring completion of the project on schedule and within budget constraints.
• At times, directs the activities of project support staff and sub-contractors and is responsible for ensuring appropriate resources are allocated and maintained to facilitate the successful completion of the project.
• Manages and coordinates priorities between projects that requires critical thinking and complex problem solving.
• Leads and communicates project scope, goals and responsibilities to project teams; establishes clear stakeholder expectations, and requirements of varying degrees of complexity.
• Develops and maintains reporting procedures and monitors performance in project and program control activities.
• Develops and distributes reports related to project health and status, risks, issues, dependencies, and overall performance.
  
  

Experience:

• Bachelor’s degree or higher or equivalent work experience.
• 10+ years related project and/or program management experience
• Interacting with Program level management
• Familiarity with Cloud-based Contact Center solutions
• Familiarity with Cloud-based service providers such as Genesys, NICE, Verizon, etc.
• Stakeholder management
• Project management tools (e.g. Microsoft Project, MS Project Online, PowerPoint, Visio, SharePoint, Power BI)
• Direct experience with waterfall and agile project management processes and methodologies.
• PMP certification a plus.
  
  

Skills:

• Analytical problem solving and decision-making skills
• Advanced judgment in risk identification and mitigation
• Excellent interpersonal skills - strong verbal and written skills; ability to engage with senior business and technology leaders.
  
  

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.