MES Organizational Change Management Analyst

Overview:

BerryDunn is seeking a Senior Consultant to join our Medicaid Practice Group (MPG) as a Medicaid Enterprise System (MES) Organizational Change Management (OCM) Analyst, primarily supporting our client in Maine. As part of our consulting team focused on State Medicaid Agency (SMA) clients, you will leverage your organizational change management expertise, along with project management and Medicaid knowledge to help Medicaid agencies improve the health and lives of individuals. You will also be the success partner for Medicaid agencies in building healthier communities and stronger futures.

BerryDunn is seeking an individual with proven experience in Organizational Change Management (OCM), preferably in state government, health IT, and/or the Health and Human Services (HHS) industry. This individual will support project communications and the identification, development, and implementation of OCM activities in support of the Medicaid Enterprise and its supporting people and processes. Additional experience leading continuous improvement and/or Lean Six Sigma initiatives is desired.

The OCM Analyst will be responsible for the management of project communications and performing OCM activities under the direction of the OCM Lead. The ideal candidate will have a demonstrated OCM and project management background with experience in State HHS IT, Medicaid Management Information Systems (MMIS), or Enrollment and Eligibility.

This position may be based remotely or in our one of our New England offices. You will report to senior leaders in the MPG and will help clients nationally, with your initial focus being on our client in Maine.

Travel Expectations: Up to 50% of travel to client sites is anticipated in the future to support projects.

• Help develop and execute an OCM strategy appropriate to the client environment
• Support and at times lead the development of plans, surveys, and assessments related to OCM activities such as Prosci Change Triangle (PCT) Assessments, OCM Maturity Assessments, Training Needs Assessment, and Business Process Review and Gap Analysis
• Develop and manage project and/or stakeholder communications
• Help develop and maintain strong relationships with project stakeholders, including client contacts, project team members, and vendor contacts
• Attend internal BerryDunn team meetings
• Attend - and at times facilitate - meetings with the client, team, and vendors to achieve project objectives
• Assist in developing, reviewing, and/or discussing project deliverables
• Document and escalate project action items, issues, risks, and/or decisions
• Provide frequent, clear, and consistent communication to the client, team members, vendor, and direct reports

• A minimum of a bachelor’s degree (a bachelor’s degree may be replaced with an additional four (4) years of related experience).
• A minimum of four (4) years of demonstrated OCM expertise.
• Demonstrated ability to draft and deliver concise, informative project communications and presentations to project stakeholders using Microsoft Word, PowerPoint, and other applications
• Demonstrated ability to serve as an OCM Subject Matter Expert (SME) and offer OCM SME to invested parties
• Demonstrated ability to develop and conduct OCM trainings, presentations, and facilitate OCM meetings
• Demonstrated ability to measure change readiness, continually reinforce change, and address resistance to change
• Demonstrated ability to balance multiple assignments and achieve quality results in a timely manner
• Demonstrated ability to create and sustain positive working relationships with diverse stakeholders
• Demonstrated ability to perform and thrive in an ambiguous and changing environment

Additional Desired Qualifications:

• At least one year of demonstrated experience in an OCM role supporting a State Medicaid Agency, other HHS agency, or a similar healthcare provider management organization
• Hands on Business Process Mapping (BPM) experience
• Bilingual in Spanish and English written and verbal communications

The base salary range targeted for this role is $100,0000 - $130,000. This salary range represents BerryDunn’s good faith and reasonable estimate of the range of possible compensation at the time of posting. If an applicant possesses experience, education, or other qualifications in excess of the minimum requirements for this posting, that applicant is encouraged to apply and a final salary range may then be based on those additional qualifications; compensation decisions are dependent on the facts and circumstances of each case. The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to, years of experience, depth of experience, seniority, merit, education, training, amount of travel, and other relevant business considerations.

Our people are what make BerryDunn special, and in return we strive to support our employees and help them thrive. Eligible employees have access to benefits that go beyond what’s expected to support their physical, mental, career, social, and financial well-being. Visit our website for a complete list of benefits and a look into our culture: Experience BerryDunn.

About BerryDunn

BerryDunn is a leading national professional services firm providing assurance, tax, and consulting services to businesses, nonprofits, and government agencies throughout the US and its territories. Since 1974, we have been a client-centered, people-first firm with a mission to empower the meaningful growth of our people, clients, and communities. Led by CEO Sarah Belliveau, the firm has been recognized for its efforts in creating a diverse and inclusive workplace culture, and for its focus on learning, development, and well-being. Learn more at berrydunn.com.

We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, or perform essential job functions. Please contact careers@berrydunn.com to request an accommodation.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.