Offer summary
Qualifications:
Permanent year-round Michigan residency, High School Diploma or GED equivalent, Minimum 1 year of experience in mental health/crisis services or equivalent training, At-home high-speed internet on a private network, Private, HIPAA compliant office space.
Key responsabilities:
- Provide crisis support to 988 callers
- Respond to incoming calls of various crisis nature
- Offer information on resources for aid
- Employ de-escalation techniques during calls
- Document encounters and conduct follow-up calls