Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
In this position you will work with our engineering group supporting the production infrastructure. Using DevOps tools and strategies, you will support deployment, upgrades, incidents and proactive improvements related to IaaS.
The ideal candidate will be passionate about software as infrastructure and IaaS designs. They bring a strong track record in designing, building, and supporting virtual infrastructure in an AWS cloud environment. Problem-solving, critical thinking, creative solutioning, and a drive for continual learning is a must-have.
What Success Looks Like
In 3 months
- Understand the high-level topology of our infrastructure and its dependencies
- Contribute to the Operational Engineering teams project work
- Capable of supporting incidents with minimum support from other team members
In 6 months
- Achieve a deep understanding of our infrastructure including costs
- Contribute to the design and build of more robust and cost-efficient infrastructure
- Troubleshoot existing infrastructure incidents at an expert level
In 12 months
- Work with developers to build out infrastructural templates (e.g., Terraform) to standardize infrastructure components
- Help to replace legacy infrastructure with new more robust components
- Work with 3rd party vendors to design/supply outsourced solutions where appropriate
- Work directly with customer tech teams to help troubleshoot or setup new integrations
What You'll Be DoingAutomating infrastructure and services in Arcadia’s AWS cloud Creating, testing, and securing Windows, Linux and serverless solutions for Arcadia’s products and internal teamsCapturing system, service, and security telemetry to present data in dashboards, reports, scorecards, etc.Providing support to operations team by identifying and implementing best solutions, including identifying root causesWorking with vendor support to solve technical issues, performing upgrades, and migrating to better/faster/stronger gearBreakdown and rebuilding tech to decouple bottlenecks and reducing costs for existing code/infrastructureAssessing viability of implementation of new technologies and making recommendations for new solutionsSupporting legacy and new architecture components to maximize uptime, availability, securityWorking support tickets as part of a high output team in a fast-paced environmentManaging and optimizing build pipelines and CI/CD tooling to streamline new product launches/featuresWhat You'll BringFive years of professional experience, with at least three years of support experience in a complex technical environmentTechnical expertise in industry leading products such as AWS, Cloud Formation, Terraform, ELK, Palo AltoExpertise in at least one programming language used to building/launch cloud-based infrastructureTechnical knowledge including cloud services (RDS, S3, IAM, SSM, Lambda), SQL Server, directory services, virtualization, postgres/mysql, security and client devicesComfortable building/proving new services for improvement/replacement of existing techWould Love For You To HaveProfessional technical certifications from leading industry vendors such as AWS, Microsoft Expertise in python Experience with distributed systems and technologies (Spark, Hadoop, Kafka, etc.)Proven ability to deliver production software, including the use of Github, Jenkins and/or other CI/CD toolsWhat You'll GetChance to be surrounded by a team of extremely talented and dedicated individuals driven to succeedOpportunity to be part of a team creating a platform that is drastically improving healthcare analyticsAwesome work environment (teleworking opportunities considered too)Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive careA flexible, remote friendly company with personality and heartEmployee driven programs and initiatives for personal and professional development Be a member of the Arcadian and Barkadian Community About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our
website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
