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AU RTO Administration Assistant | ZR_512_JOB

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Australia

Offer summary

Qualifications:

2 years of relevant experience, Strong understanding of the VET sector (preferred), Proficiency in Microsoft Office and VETtrak.

Key responsabilities:

Receive and process training contracts and enrolments
Maintain student files and enter data accurately
Record outcome codes and update Student Management System
Collaborate with Administration Team on tasks

PeoplePartners Inc. https://www.peoplepartnersbpo.com/

201 - 500 Employees

See more PeoplePartners Inc. offers

Job description

Your missions

This is a remote position.

Job Overview:

The Administrative Assistant will play a crucial role in managing and supporting the training and enrolment processes. Key responsibilities include receiving and processing training contracts and course enrolments, ensuring all documentation is completed accurately. The role involves maintaining student files, updating data on VETtrak, and entering information into various registers, databases, and spreadsheets. The Administrative Assistant will also record outcome codes based on assessment decisions and ensure that the Student Management System remains up-to-date. Collaboration with the broader Administration Team is essential to meet key administration tasks and contribute to the efficient operation of the department. Attention to detail, accuracy in data management, and effective communication are vital for success in this position.

Job Description:

Receive and process training contracts and course enrolments
Check all documentation is completed correctly and record and return to trainer for amendments if required
Create, maintain, and update student files accurately and correctly
Enter all data accurately and maintain registers, databases and spreadsheets concerning students
Create student profiles, update, and maintain student data on VETtrak
Record outcomes codes according to the assessment decisions made by trainers
Keep Student management System up to date Work with broader Administration Team to deliver on key administration tasks.

Requirements

2 years of relevant experience
Excellent written and verbal English Predisposition for professional customer service and attention to detail
Ability to communicate information, whether technical or non-technical to team member, energetic and approachable, confident, and friendly
Strong Understanding of the VET sector (preferred)
Ability to work autonomously and part of a team.
Strong attention to detail.
Strong proficiency using Microsoft Office Programs and other relevant Student Management programs i.e. VETtrak
Ability to lean and deliver on local state and federal contract compliance.
Speak up when a task is not completed accurately and or on time so that support can be given to rectify as soon as possible.

Benefits

Permanent Work-from-home setup

Company-provided equipment

Secondary WiFi Modem

21 Leave Credits

100% conversion of UNUSED leave credits

HMO on Day 1

13th Month Pay

Grab Voucher every month

Birthday Gift

Loyalty Gift

Christmas Gift

Work-Life Balance

Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

Required profile

Experience

Level of experience: Mid-level (2-5 years)

Spoken language(s):

Check out the description to know which languages are mandatory.

Hard Skills

Data Management

Soft Skills

Detail-Oriented
microsoft-office
communication
Teamwork
Customer Service

Are you interested?

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