Offer summary
Qualifications:
Fluency in English and another language, Experience in customer service roles, Strong organizational and multitasking skills, Proficiency in customer support software, High school diploma or equivalent.
Key responsabilities:
- Respond to customer inquiries via various channels
- Resolve complaints professionally and empathetically
- Coordinate with departments for timely issue resolution
- Maintain knowledge of products and policies
- Engage in training for enhanced customer support skills