Welcome to the era of Velsera! Seven Bridges, Pierian & UgenTec have combined to become Velsera.
Velsera is the precision engine company. We empower researchers, scientists, and clinicians to drive precision R&D, expand access to, and more effectively leverage analytics at the point of care.
We unify technology-enabled solutions and scientific expertise to enable a continuous flow of knowledge across the global healthcare ecosystem. This interweaves diverse biomedical communities, allowing them to build upon each other’s success and accelerate medical breakthroughs that positively impact human health.
With our headquarters in Boston, MA, we are growing and expanding our team which located in 14 different countries!
What will you do?
- Responsible for Velsera’s full suite of clinical health data solution delivery.
- Be able to manage a large portfolio of various clinical data integration project types, while meeting deadlines.
- Understand the clinical lab's needs, provide them with the solution with tools provided, and train them for successful usage of the platform or solution Be able to think outside the box when proposing strategies and solutions for client issues.
- Configure software components for our customers’ clinical laboratory.
- Collaborate with customers and internal departments to design, develop and implement HL7 messages
- Be a subject matter expert in our software solutions and integration options to troubleshoot and resolve Tier-II technical support issues in collaboration with Support Specialists
- Provide and design customer facing training for our clinical solution software integrations
- Collect product feedback as you interact with our clients, as well as participate in product requirements discussions and user acceptance testing
- Guide and train entry level and less experienced application engineers
- Proactively contribute in the form of process improvement projects in ways that are measurable and actively contribute to implementation efficiency.
What do you bring to the table?
- Result-driven and like to work in a no-nonsense company environment
- Master's degree in a positive science or engineering preferred
- At least 8 years' work experience in a relevant field
- A strong background in technical matters, especially in IT, software development, and biology
- Clinical Data Integration experience
- Experience with HL7 and API experience required
- Previous experience with project management preferred
- Fluent in English, both verbally and written. Every other language is a plus
- Background in NGS, qPCR, Serology of Mass Spec are a plus
Our Core Values
People first. We create collaborative and supportive environments by operating with respect and flexibility to promote mental, emotional and physical health. We practice empathy by treating others the way they want to be treated and assuming positive intent. We are proud of our inclusive diverse team and humble ourselves to learn about and build our connection with each other.
Patient focused. We act with swift determination without sacrificing our expectations of quality. We are driven by providing exceptional solutions for our customers to positively impact patient lives. Considering what is at stake, we challenge ourselves to develop the best solution, not just the easy one.
Integrity. We hold ourselves accountable and strive for transparent communication to build trust amongst ourselves and our customers. We take ownership of our results as we know what we do matters and collectively we will change the healthcare industry. We are thoughtful and intentional with every customer interaction understanding the overall impact on human health.
Curious. We ask questions and actively listen in order to learn and continuously improve. We embrace change and the opportunities it presents to make each other better. We strive to be on the cutting edge of science and technology innovation by encouraging creativity.
Impactful. We take our social responsibility with the seriousness it deserves and hold ourselves to a high standard. We improve our sustainability by encouraging discussion and taking action as it relates to our natural, social and economic resource footprint. We are devoted to our humanitarian mission and look for new ways to make the world a better place.
Velsera is an Equal Opportunity Employer:
Velsera is proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, colour, gender, religion, marital status, domestic partner status, age, national origin or ancestry.
