ServiceNow Architect

Overview:

LMI is seeking a skilled ServiceNow Architect for a Federal Civilian client. This is a fully remote position. A successful ServiceNow Architect will demonstrate competency in ServiceNow, requirements analysis, critical thinking, leadership, innovation, and business growth while upholding the highest standard of ethical behavior.

LMI is a consultancy dedicated to improving the business of government, drawing from deep expertise in advanced analytics, digital services, logistics, and management advisory services. Established as a private, not-for-profit organization in 1961, LMI is a trusted third party to federal civilian and defense agencies, free of commercial and political bias. We operate completely free of political and commercial bias, and we are entirely aligned with the goals of our clients. Our clients value our specialized services in logistics, intelligence, homeland security, health care, and energy and environment markets. We believe government can make a difference, and we seek talented, hardworking people who share that conviction. We offer a generous compensation package with excellent benefits that start the first day of employment. Business casual dress, flex time, and tuition reimbursement are a few of our many work-life benefits available to our employees.

• Provide technical oversite across a portfolio of ServiceNow projects.
• Participate in internal and customer meetings assisting with the ongoing evolution of ServiceNow offerings as well as business development and capture related efforts.
• Provide leadership with the ongoing development of policies and procedures for the purpose of consistent product delivery in a ServiceNow environment.
• Rapidly prototype new solutions in collaboration with team members, SME’s, and leadership.
• Expert, hands-on knowledge of the ServiceNow platform with extensive experience with recent ServiceNow releases.
• Experience designing and implementing ServiceNow application using ServiceNow App Engine.
• Hands-on experience creating and managing business rules, UI actions, workflows, reports, dashboards, and user portals.
• Expert knowledge of Integration/Automation Hub using pre-built and custom-built Spokes.
• Experience developing and deploying custom ServiceNow applications within a single instance or across multiple instances.
• Knowledge of data modeling and database management principles.
• Ability to gather business requirements and define tasks required for developing and maintaining ServiceNow applications throughout their lifecycles.
• Adept at working with business development team members in an effort to support business development and capture efforts to close ServiceNow deals with clients.
• Grow the ServiceNow practice while providing mentorship and guidance to direct and indirect reports within the practice.
• Work with Agile teams and methodologies in a virtual environment.

Required

• BS/BA in related field
• This position requires Ten (10) or more years’ work experience.
• Seven (7) or more years’ experience in the administration, configuration, or implementation of the ServiceNow platform or applications.
• Demonstrated experience in implementation and deployment of ServiceNow modules using Agile DevSecOps techniques in a client environment.
• Demonstrated experience with ServiceNow platform capabilities in a client environment.
• Demonstrated experience with the ServiceNow Business Rules and the scripting aspects of the ServiceNow Platform.
• Experience in ServiceNow application implementation and deployment
• Ability obtain and maintain a US Government Public Trust clearance
• Some travel may be required within CONUS only

Desired Experience

• Training and certification in Agile methods
• Demonstrated experience with the implementation of ServiceNow modules, in one or more modules in the Strategic Portfolio Management (SPM) domain (APM, ITBM, PPM) or one or more modules in the Enterprise Asset Management domain.
• Demonstrated experience implement ServiceNow modules to clients in the US Federal Government

Desired Certifications

• ServiceNow Certified Technical Architect
• ServiceNow Certified System Administrator
• ServiceNow Certified Implementation Specialist