Offer summary
Qualifications:
Post secondary education, Minimum 1 year administrative experience, Knowledge of insurance/service industry preferred, Effective English and French communication skills, High-speed internet required.
Key responsabilities:
- Provide immediate customer-focused assistance for insurance claims
- Document loss details and ensure timely disposition of calls
- Arrange dispatch of adjusters or vendors as needed
- Maintain database of service lapses and report trends
- Review claim information to determine next steps