Offer summary
Qualifications:
Experience in streaming with Restream, Familiarity with RTMP and social media platforms, Prior customer-facing role experience, Proficient in verbal and written English, Knowledge of Help Desk platforms.
Key responsabilities:
- Provide accurate communication via chat, email, and social media
- Stay updated on video and streaming trends
- Participate in team experimentation for customer experience improvement
- Share product knowledge to engage customers
- Pass customer feedback to product and sales teams