CopperPoint has an exciting opportunity for a fully remote Claims Assistant. The ideal candidate should possess workers compensation jurisdiction technical claims knowledge in Arizona, Nevada, Colorado, Utah, New Mexico or Texas jurisdictions. The Claims Assistant is responsible for assisting Claims Adjusters and claims leadership with many clerical and administrative aspects of claims management.
Job Responsibilities:
- Provide clerical/administrative support to the workers compensation Claim Adjusters and the claim management team.
- Process payments and benefits timely and accurately.
- Follow special handling instructions regarding client-specific processes and procedures.
- Accurately maintain related claim processing and procedure records.
- Keep files on current diary system to timely monitor new developments and to follow up on outstanding requests. Respond to all other diary activities.
- Timely complete medical contacts on appropriate files.
- Complete assigned projects timely and error-free.
Qualifications/Competencies:
- Bachelor’s degree preferred in a related discipline including business administration, finance, management or marketing.
- Technical claims knowledge in a workers' compensation environment.
- Ability to work independently, show initiative, while demonstrating strong collaboration skills in a team environment.
- Analytical, problem solving and organizational skills including the ability to prioritize.
- Good written and verbal communication skills.
- Spanish Bilingual a plus.
- Solid collaboration skills – requires the ability to partner with team members, management, and vendors.
- Intermediate level math and computer skills.
Salary Range:
- $40,000.00 - $47,000.00 annually
- Compensation may vary depending on skills, experience, education, and geographical location.
- In addition to base salary, compensation may include an annual discretionary bonus.
Benefits:
- Employees and their families are eligible to participate in CopperPoint Insurance Companies benefit plans including medical, dental, vision, short-term disability, long-term disability, life insurance, a health savings account, a flexible spending account, and a 401k plan.
- We provide some benefits at no cost to the employee (Basic Life Insurance and AD&D at two times an employee’s annual salary, Short- and Long-term Disability coverage, and Employee Assistance Plan).
- Employees will accrue 0.0692 hours of Paid Time Off (PTO) per paid hour, which may total 18 days a year. In addition, employees will also receive 10 paid holidays throughout the calendar year.
Founded in 1925, CopperPoint Insurance Companies is a leading provider of workers’ compensation and commercial insurance solutions. With an expanded Line of insurance products and a growing ten-state footprint in the western United States, CopperPoint embodies stability for policyholders in Alaska, Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Utah, and Washington. CopperPoint Mutual Insurance Holding Company is the corporate parent of Arizona-based CopperPoint Insurance Companies, Alaska National Insurance Company, and other CopperPoint Insurance Entities.
CopperPoint’s culture of compassion extends to the community through employee volunteerism, corporate matching, Board service, program sponsorships, and in-kind contributions. We empower employees by providing 12 hours of paid volunteer time annually and matching their personal contributions to the charities of their choice up to $500 per year. In 2020, CopperPoint employees reported 3,500 volunteer hours.
CopperPoint offers a competitive compensation package and comprehensive benefits package including major medical, dental, and vision and a wide range of competitive benefits programs, generous matching contributions to your 401(k) plan, generous paid time off, tuition reimbursement, and other education benefits and business casual dress. CopperPoint is an equal employment opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status, or any other characteristic protected by state, federal or local law. CopperPoint maintains a drug-free workplace.
