Offer summary
Qualifications:
8+ years relevant IT experience or 2 years in Systems Engineer II role at VC3, CCNA, VMware, or Microsoft 365/Azure certifications desired, Strong knowledge of IT concepts and practices, Problem-solving and decision-making skills, Organizational skills with attention to detail.
Key responsabilities:
- Provide senior-level technical assistance and support to clients
- Respond to escalated service requests in a timely manner
- Troubleshoot customer applications and network connectivity issues
- Train and educate clients on technical standards
- Maintain documentation and participate in team meetings