Administrative Support Representative- Part Time at Elevate Patient Financial Solutions®

Elevate Patient Financial Solutions has an exciting career opportunity available as an Administrative Support Representative. This position will be Remote Work from Home. The Part Time schedule for this role will be Monday-Friday with some flexibility.

Job Summary

The Administrative Support Representative is responsible for supporting the administrative and finance departments. Responsibilities include distributing and processing mail, filing, scanning, posting payments, and working reports. Also handles projects given by Supervisor and Manager. Other duties as directed.

Essential Duties And Responsibilities

• Process Reports from Providers including:
• New Account Duplicate Report
• Transaction Batches from clients
• Bad Address/Name Reports
• Sort and Distribute Mail/Returned Mail.
• Scanning all incoming documentation into ARIS for Admin and Legal Services Team to process and filing scanned documentation accordingly.
• Process non-legal Patient mail, returned mail, and faxes.
• Approve Statement Counts with Statement Company.
• Tallying and Posting Payments from mail, lockbox exceptions, and lockbox/ACH errors.
• Processing NSF documentation from the bank in ARIS.
• Updating Monthly Financial Spreadsheet with payment batch information.
• Reviewing and posting adjustments in ARIS.
• Reviewing and monitoring charges with credits in ARIS.
• Take calls for and post payments to Patient Finance and Accretive accounts.
• Run Skip Trace Weekly.
• Projects for Supervisor and Manager as requested.
• New Client Implementation Auditing and comparison.
• Working ARIS error reports relating to client files.
• Researching and identifying ARIS issues relating to client files.
• Client projects such as system reconciliation.
• Other Duties as assigned.
  
  
  

Qualifications And Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.

• Excellent communication and organizational skills
• Excellent teamwork skills
• Ability to multitask
• Ability to prioritize assigned tasks on a daily basis
• Strong attention to detail
• Ability to train process to others
• Extensive Customer Service experience
• Very strong computer and clerical experience
• Proven typing skills of a minimum of 37 wpm
• Mature attitude and self-directed to work with limited supervision and direction from management
• Proficient user of Microsoft Office products (Word, Excel, PowerPoint), Scanner, Copier, Fax Machine
• Fully trained in ARIS, PIS, GPMS
• Remote and Hybrid positions require a home internet connection that meets the company’s upload and download speed criteria.
  
  
  

Benefits

ElevatePFS believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.

• Medical, Dental & Vision Insurance
• 401K (100% match for the first 3% & 50% match for the next 2%)
• 15 days of PTO
• Employee referral bonus program
• Teamwork: We believe in teamwork and having fun together
• Career Growth: Gain great experience to promote to higher roles
  
  
  

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.

The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

ElevatePFS is an Equal Opportunity Employer