Implementation Specialist 3

Company Overview

The Enlyte Family of Businesses

Mitchell | Genex | Coventry

Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth.

Job Description

Mitchell's Casualty Tech Services is hiring an Implementation Specialist who will be leading all implementations for Script Advisor and PBM product lines. The individual will be responsible for:

• Setup and installation of technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions.
• Working directly with client to manage initial access, map and transfer data, creating process documentation, and training or coordinating training for client users.
• Testing and troubleshooting functionality of installed systems; identifying and documenting technical issues to be escalated to product and system integration teams for resolution.
• Providing feedback based on client experiences to product and professional services teams for product and process improvements.
• May work directly with clients on-site or provide installation support remotely.
  
  
  

Qualifications

Minimum Education: Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.

Preferred Skills and Experience: Knowledge of and experience with configuration and functions of Enlyte's Script Advisor product or other personal injury PBM claims systems.

Benefits

We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $30.86 - $43.27 hourly, and will be based on a number of additional factors including skills, experience, and education.

The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.