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Remote Local Bilingual Customer Service

EXTRA HOLIDAYS
Remote: 
Full Remote
Contract: 
Salary: 
35 - 35K yearly
Experience: 
Junior (1-2 years)
Work from: 
Florida (USA), United States

Offer summary

Qualifications:

1 year of recent call center experience, 6 months of previous remote work experience, High School diploma or GED required.

Key responsabilities:

  • Handle inbound consumer inquiries and issues
  • Provide updates on pre-authorizations requests
  • Meet performance goals in efficiency and quality
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RemX | The Workforce Experts Human Resources, Staffing & Recruiting XLarge https://www.remx.com/
1001 - 5000 Employees
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Job description

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Description

**BILINGUAL – ENGLISH/SPANISH ONLY**

Location – Remote (Equipment is provided)

WILL NEED TO BE ABLE TO PICK UP EQUIPMENT ON PLANTATION, FL

Pay : $18.00

Hours: Hours vary between 7am-11pm Mon-Sun

Title: Customer Service Representative

J Ob Responsibilities

  • Inbound calls only
  • Respond to and own consumer inquiries and issues.
  • Provide education and status on previously submitted pre-authorizations or pre-determination requests
  • Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.

Requirements

  • 1 year of recent call center experience
  • 6 moths of previous remote work experience
  • High School diploma/ GED Required
  • Goal-driven and detail oriented

For immediate consideration, please email your resume to Darilys.gutierrez@remx.com with the subject as “SPANISH”

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Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Soft Skills

  • Goal-Oriented
  • Detail-Oriented
  • Customer Service
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