Launch Manager (US-Remote)

We are seeking a detail-oriented and highly organized Launch Manager to join our Product Operations team, with initial focus supporting CDK’s inventory management portfolio. This individual will be responsible for managing the end-to-end launch process for new products and features, ensuring timely and successful releases. As a Launch Manager, one will collaborate with cross-functional teams to coordinate all aspects of product launches, from planning and execution to post-launch analysis.

Essential Functions (not limited to):

• Launch Planning: Develop and manage comprehensive launch plans, including timelines, milestones, and deliverables, ensuring alignment with business goals and stakeholder expectations
• Cross-functional Coordination: Work closely with product management, engineering, marketing, sales, customer support, and other teams to ensure all launch activities are coordinated and executed smoothly
• Risk Management: Identify potential risks and issues related to product launches and develop mitigation strategies to ensure successful outcomes
• Communication: Serve as the primary point of contact for all launch-related communications, providing regular updates to stakeholders and ensuring transparency throughout the launch process
• Documentation: Create and maintain detailed launch documentation, including project plans, status reports, and post-launch analyses
• Training & Support: Coordinate the development and delivery of training materials and sessions for internal teams to ensure they are prepared for product launches
• Quality Assurance: Oversee final quality checks and ensure that all launch activities meet established standards and requirements
• Post-Launch Analysis: Conduct post-launch evaluations to assess the success of product launches, gather feedback, and identify areas for improvement
• Continuous Improvement: Continuously refine and improve launch processes and methodologies to increase efficiency and effectiveness

Required Qualification and Attributes:

• Bachelor’s degree in Business, Marketing, Project Management, or related field
• 3+ years of product operations, project management, or related role, with proven track record of managing successful product launches
• Strong project management skills, with proficiency in project management tools such as Asana, Trello, or JIRA
• Excellent organizational and time management abilities
• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
• Problem-solving mindset with the ability to anticipate issues and develop proactive solutions
• Detail-oriented with a focus on quality and accuracy
• Ability to work in a fast-paced environment and manage multiple projects simultaneously

Preferred Qualifications:

• Project Management Certification (i.e.: PMP, Scrum Master)
• Hands on experience with product lifecycle management tools and methodologies
• Master's or other graduate degree in Computer Science, Business, or a related field
• Previous experience working in SaaS or Automotive Industry

Base Salary Ranges: $85,000 - $115,000

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:

• Paid Time Off (PTO)

• 401K Matching Program

• Tuition Reimbursement