Associate Data Informatics Specialist

This position is offered through SmartSimple Software Inc., now part of the same organization as Foundant Technologies following our recent merger. While your work will focus on Foundant’s solutions and goals, you will be fully integrated within our unified team. Employment terms, conditions, and benefits are governed by SmartSimple Software Inc. in compliance with Canadian labour laws. Candidates must be legally authorized to work in Canada.

Where You’ll Work

• SmartSimple Software and Foundant Technologies are remote-first workplaces. We recognize the distinct advantages of workplace flexibility.
• SmartSimple’s headquarters are located in Toronto, Canada with our EMEA office based out of Dublin, Ireland. Employees will have the option of working from the office (when it is safe to do so) if they wish or they may work remotely from home.

What You’ll Do:

The Data Informatics Specialist is a key member of Foundant’s Professional Services team. This

individual will primarily work to successfully and efficiently complete client migration projects. This will

be accomplished using existing tools, communication with clients, extreme attention to detail and

logical thinking to convert client data from various data sources into a format easily imported to

Foundant Products.

• You will complete the internal training program to gain an understanding of Foundant products.
• You will maintain a core understanding of Foundant’s products and provide exceptional client support as needed.
• You will identify client needs and develop the overall data migration project scope and timeline to completion.
• You will communicate effectively and professionally with internal migration teams and Foundant clients.
• You will verify the reliability of data by ensuring accuracy through unique checks and balances.
• You will work within Excel and relational databases to convert client data for import into the appropriate Foundant product.
• You will troubleshoot projects by spotting trends or issues with data and taking the necessary steps to resolve them or communicate the problem to the appropriate person.
• You will commit to continual personal and professional development.

What You’ll Need:

• You’ll need proven advanced Excel or database skills, with knowledge and application in real-world scenarios.
• You’ll need technical proficiency in data analysis, problem-solving, and strategic thinking.
• You’ll need strong written and verbal communication skills.
• You’ll need excellent time management and organizational skills, with the ability to track numerous details.
• You’ll need familiarity or comfort working with external clients and managing timelines and deadlines for deliverables.
• You’ll need the ability to engage and interact with internal teams to resolve client issues.
• Relational database experience is preferred, but not required.
• You must be legally eligible to work in Canada, USA.

Why You’ll Love Working at SmartSimple & Foundant:

• You will be entering into a culture of inclusion, innovation and collaboration. We believe software is autobiographical – and we want you to be a part of our story.
• Your professional and personal development is prioritized – you’ll receive training opportunities to elevate your technical knowledge and skills, and your manager will provide ongoing feedback and regular 1-on-1s.
• You have tons of autonomy and responsibility giving you the freedom to approach your work in a unique way that breeds creativity and independent thought.
• Employee recognition is key and we promote and celebrate it - you do a good job, everyone will know about it!
• We provide competitive salary and benefits along with tuition, fitness and gaming reimbursements, and bespoke mindfulness/wellness initiatives.

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities SmartSimple Software, in partnership with Foundant Technologies, is committed to building a diverse workforce representative of the communities we serve. We welcome and encourage applications from all qualified candidates and will consider all applicants without regard to race, color, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, aboriginal status, age, disability, or individuals who may require accommodation.

Both SmartSimple Software and Foundant Technologies are committed to providing accommodations throughout the interview and employment process. Accommodations are available upon request for candidates participating in all aspects of the selection process. If you have accessibility requirements during recruitment and require an accommodation, please contact hr@smartsimple.com.