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Virtual Enrollment Specialist for a Digital Health Company in the US (Home Based Full Time)

Remote: 
Full Remote
Contract: 
Full time
Experience: 
None
Work from: 
Germany, Delaware (USA), United States

Offer summary

Key responsabilities:

  • Conduct outbound calls to enroll patients.
  • Provide information on program benefits.
  • Handle inbound patient calls professionally.
  • Maintain accurate patient records.
  • Perform follow-up communications with potential enrollees.
Virtual Coworker logo
Virtual Coworker Scaleup https://virtualcoworker.com/
201 - 500 Employees
About Virtual Coworker
You deserve nothing but the best when it comes to hiring virtual assistants. That's why we've carefully handpicked top-level professionals from the Philippines, ensuring that only the most accomplished individuals join our elite team.Imagine having access to a talented pool of virtual assistants who provide unparalleled support for your business. Whether you need assistance on a part-time or full-time basis, our vetted professionals are here to cater to your every need. From managing your calendar and handling administrative tasks to executing strategic plans and providing exceptional customer service, our virtual assistants bring professionalism and experience to every task they undertake.But what sets Virtual Coworker apart is our dedication to long-term partnerships. We aren't interested in short-term fixes; instead, we focus on finding the perfect match between businesses and virtual assistants for sustained success. By fostering strong relationships built on trust, communication, and professionalism, we ensure that your business flourishes.
See more Virtual Coworker offers

Job description

Logo Jobgether

Your missions

Outbound Calling to Patients:
• Conduct proactive outreach to senior citizens to enroll them in our chronic care program.
• Provide detailed information about the benefits and services of our program to potential enrollees.
• Address any questions or concerns patients may have during the call.

Inbound Call Handling:
• Answer incoming calls from patients seeking information about our services.
• Provide support and guidance to patients calling in with inquiries or issues.
• Ensure all inbound calls are handled promptly and professionally.

Data Management:
• Accurately record patient information and call outcomes in our system.
• Maintain and update patient records to ensure data integrity and compliance with privacy regulations.

Follow-Up Communications:
• Conduct follow-up calls to patients who have expressed interest but have not yet enrolled.
• Send follow-up emails or messages to patients as required, providing additional information or reminders.

Required profile

Experience

Level of experience: None
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Data Management

Soft Skills

  • Detail-Oriented
  • Customer Service
  • verbal-communication-skills
Are you interested?
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