Offer summary
Qualifications:
Fluent in Dutch or Flemish (C2) and English (C1), Experience with CRM systems and MS Office, Strong communication skills, Good analytical thinking abilities, Responsibility and integrity.Key responsabilities:
- Handle customer inquiries via phone, email, and chat
- Assist with billing, payments, and contract changes
- Resolve complaints and maintain customer satisfaction
- Manage customer retention and relocation requests
- Build and maintain strong customer relationships