Billing Specialist

About this Opportunity: 

As a Billing Specialist, you will be responsible for setting up contracts and properly invoicing clients of Orion. This position will work closely with operations on escalated client cases regarding invoices as well as internal requests from various departments. The Billing Specialist will work on projects that include both improvements of legacy processes and procedures as well as customization of the billing processes to accommodate the needs of new business partners through mergers and acquisitions. As we continue to evolve and live our Orion values, we are looking for someone to grow with us.  

For External Candidates:

Candidates must work in-office at one of the following locations for at least 3 days per week: Omaha, NE; Sacramento, CA; Hebron, KY

For Internal Candidates:

All internal employees, regardless of their current work arrangement (remote or in-office), are encouraged to apply.

In this role, you’ll get to:  

• Act as a subject matter expert for external billing at Orion / Redtail

• Respond timely to internal questions regarding invoices 

• Evaluate business processes, anticipates requirements, and helps implement solutions  

• Document, maintain, and implement operating policies and best practices 

• Act as the lead in internal efficiency projects and process innovation for the Billing team 

• Provide second tier support and perform cross-checks and approvals 

• Resolve and answer complex billing related issues and questions 

• Prepare documents for annual audit 

• Assist in training and education of new Billing team members 

We’re looking for talent who:  

• Has a minimum of a high school diploma or equivalent; associate’s or bachelor's degree in business or related field  

• Has a minimum of 1 year of experience within the financial services industry working in Accounting or Billing  

• Obtain Orion Industry Certification 

• Owns and manages relationships with stakeholders directly and work effectively with people at all levels in an organization 

 #LI-AP1
#LI-Onsite
#LI-Hybrid

Salary Range:

The pay listed in this posting indicates the estimated pay at the time of this posting; however, may vary depending on geographic location, job-related knowledge, skills, and experience. In addition, Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parental leave, pet benefits including pawternity leave and pet insurance, student loan repayment and more.

About Us

As One-Orion, we accomplish our best work by being personally accountable to each other and the clients we serve. We are creating a welcoming environment where everyone is respected, valued, and heard. Our willingness to disrupt ourselves, and the industry ensures we stay ahead of client expectations. Thinking differently is in our DNA – we innovate, push boundaries, reject the status quo, and relentlessly pursue transformative outcomes. It is our collective will to win that drives Orion’s success and powers success for our clients and everyone at Orion.