Offer summary
Qualifications:
2+ years of technical client-facing experience, 6+ months in a MarTech environment, Experience with HTML/CSS, Javascript, PHP and more, Strong written and verbal communication skills, Organized with strong attention to detail.Key responsabilities:
- Provide timely product support via email and phone
- Troubleshoot Sailthru email, mobile, and web platforms
- Maintain high-quality support documentation
- Contribute to best practices and team processes