Crisis Care Consultant

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

This is a remote position! HOWEVER, applicants in Illinois or surrounding cities is preferred.

This position is part of a 24/7/365 high volume, suicide prevention focused call team. Our department has been featured in a Time Magazine article detailing our team’s efforts toward suicide prevention. As a part of this team, you’d be responsible for providing brief clinical screenings, risk assessments, safety planning, crisis intervention, and appropriate service linkage for individuals who are experiencing an acute mental health crisis and reach out via 988.  This is an excellent position for recent graduates interested in providing support and demonstrating compassion toward others while being a part of a dynamic team of crisis care consultants.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Demonstrate high level of clinical knowledge and skill in providing telephonic clinical screenings, risk assessments, means restriction, and crisis intervention to callers/chatters/texters.
• Conduct outreach calls to individuals at risk for suicide
• Attend team meetings, in-service training, supervision, and other quality assurance training.
• Demonstrate high-level customer service skills and professional etiquette.
• Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources.
• Meet the ethical and clinical standards in compliance with all accreditation.
• Promote a departmental culture of cooperation and collaboration with other cross-functional

departments, community agencies, hospitals, mental health consumers, and the public at large.

• Assist in administrative tasks as needed.

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Demonstrates knowledge and competency in providing service linkage and referrals for programs, services, and other community resources for individuals in Illinois.

QUALIFICATIONS

• Bachelor’s Degree in Behavioral Science, Psychology, Social Work, or related field or Certified Peer Recovery Specialist required.
• One year experience preferred.

Training for this team will take place from M-F 10-6:30pm CST.

Available Shifts:

• 12pm-8:30pm Thursday-Monday (Tuesday and Wednesday off)
• 12pm-8:30pm Wednesday-Sunday (Monday and Tuesday off)
• 12pm-8:30pm Tuesday-Saturday (Sunday and Monday off)
• 3:30pm-12am Tuesday-Saturday (Sunday and Monday off)

Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Diversity, Equity, and Inclusion employee resource groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.

Our approach to diversity is simple—it’s about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.