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Mystery Shopper

Remote: 
Full Remote
Contract: 
Freelance
Experience: 
None
Work from: 
Spain

Offer summary

Qualifications:

Strong attention to detail, Ability to observe and recall information accurately, Fluent in the local language, Ability to work independently, Complete tasks on time.

Key responsabilities:

  • Conduct secret shopper visits to various retail stores
  • Interact with employees to evaluate customer service
  • Complete detailed reports on shopping experience
  • Provide constructive feedback on improving customer service
Helion Market Research logo
Helion Market Research SME https://www.helionresearch.com/
51 - 200 Employees
About Helion Market Research
Helion Market Research is one of the world's leading Mystery Shopping agencies, with a focus on Customer Experience Measurement, Sales Channel Measurement, Sales Channel Effectiveness & Business Intelligence. With a 400.000+ field force in 100+ countries worldwide we are specialized in multi-country research solutions. A broad range of tailored & insightful research solutions have helped already hundreds of clients across different industries achieving a higher customer experience, sales and trade-marketing performance. We use the methodology of Mystery Shopping & Auditing to measure your branded tochpoints, be it Sales, Trade-Marketing or Customer Experience focused. We are a recognized leader in our domain, with more than 15 years of experience. Consulted by leading brands, Market Research & Consulting agencies for our experience. Helion performs multi-country mystery shopping programs and retail audits across different industries: - Automotive - Technology - Financial Services - Consumer Goods - Retail - Health & Personal Care - Fashion & Lifestyle - Travel & Hospitality
See more Helion Market Research offers

Job description

Logo Jobgether

Your missions

Estamos buscando individuos altamente observadores y orientados a los detalles para unirse a nuestro equipo como Compradores Misteriosos en España.

Como Comprador Misterioso, desempeñarás un papel crucial en la evaluación del servicio al cliente y el rendimiento de ventas de nuestros clientes. Visitarás varias tiendas minoristas y otros establecimientos, haciéndote pasar por un cliente regular, y proporcionarás retroalimentación valiosa sobre tu experiencia de compra.

Requisitos:

- Atención fuerte a los detalles y capacidad para observar y recordar información con precisión

- Capacidad para trabajar de forma independiente y completar tareas a tiempo

- Debes hablar el idioma local con fluidez

Responsabilidades:

- Realizar visitas de comprador secreto a varias tiendas minoristas y otros establecimientos

- Interactuar con empleados y evaluar su servicio al cliente y rendimiento de ventas

- Completar informes detallados sobre tu experiencia de compra, incluyendo cualquier problema o áreas de mejora

- Proporcionar retroalimentación constructiva a la gerencia sobre formas de mejorar el servicio al cliente y el rendimiento de ventas

Si estás buscando una oportunidad desafiante y gratificante, ¡nos encantaría saber de ti! Visita nuestro sitio web helionresearch.com o contáctame en [https://shoppers.helionresearch.com/home-es/].

Required profile

Experience

Level of experience: None
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Speech FluencyService Review

Soft Skills

  • Report Writing
  • Detail Oriented
Are you interested?

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