Social Impact Renewal Supervisor

Core Responsibilities

JOB DESCRIPTION

• Manage the execution of renewing all our nonprofit donation accounts globally under $2 million
• Manage, assist and guide your team of Social Impact renewals individual contributors to influence the success of our nonprofit partners
• Monitor the expansion of use of key accounts in our global pool of nonprofit donation customers
• Collaborate with key NetSuite leaders to support the acquisition and success of charities and social enterprises
• Innovate protocols, create best practices documentation and oversee the on-time processing of renewal paperwork
• Perform quarterly and annual performance reviews for the team and recruit as per business need
• Acquire and master a working knowledge of our product and of NetSuite’s internal operational processes
  
  
  

Required Experience

• Bachelor Degree
• Demonstrate experience managing people
• Strong communicator, both verbally and written
• Must be willing to adjust working hours to support all regions: JAPAC, EMEA, LAD and North America accounts.
• Nonprofit and/or foundation experience preferred
• Experience working with global team a plus
  
  
  

Career Level - M2

Responsibilities

Leads a team of Renewal Reps and manages to operational performance goals. Will be responsible for achieving monthly targets in terms of renewal rates and other productivity metrics in maximizing revenue, minimizing cancellations and backlog. Works closely with Partners to ensure they are driving Oracle's renewals. Build team and establish targets and territories, improve internal processes and systems to achieve operational performance that meets or exceeds goals. Establish and measure group goals and team performance against specific target objectives. Conducts regular training and mentors Renewal Reps. Interviews and makes hiring decisions for qualified candidates. Conducts performance reviews, provides career development coaching and takes necessary corrective action H10 poor performers. Provides regular performance metrics to senior management.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

• Which includes being a United States Affirmative Action Employer