What You'll Do
Job Summary
Avalara is the worldwide leader in sales and use tax calculation. We are the first to admit it - sales tax calculation is not great. But revolutionising fundamental business processes - that's big time. And that is what we are doing every day, bringing technology to bear on arcane, tedious tasks that every business in the world must deal with.
As a Senior Technical Program Manager at Avalara, you will be responsible for planning, executing, and overseeing technical programs that drive our success. You will collaborate closely with cross-functional teams, partners, and stakeholders to ensure program objectives are met within scope and timeline. It will be up to you to convert product vision and requirements into the finished product. This role is an excellent opportunity for an experienced individual looking to take their career to the next level in a fast-paced and dynamic environment.
Avalara is a global company with engineering centres across multiple locations in the world. We work in an open, supportive, collaborative environment that makes taxes and compliance less taxing to deal with. Despite our size, we maintain a startup culture focused on building great software and having the maximum impact on the world that we can have and having fun while doing it. Check us out. We would love to talk to you about what we are up to.
Job Duties
Key Responsibilities:
Communication: Act as a bridge between technical teams, management, and other stakeholders. Provide regular program updates to senior managers and address their concerns. Manage and resolve risks, issues, and dependencies.
Program Planning and Strategy: Work with senior program managers to create program plans and strategies. Define the program's scope, objectives, and deliverables. Collaborate with stakeholders to maintain a multi-quarter delivery roadmap. Create and maintain comprehensive program reports.
Program Execution: Coordinate program activities, tasks, and resources, and remove obstacles. Monitor program progress and take corrective actions as needed. Ensure adherence to program timelines and processes.
Stakeholder Management: Keep key stakeholders informed about program progress. Build relationships with program and cross-functional teams to drive program goals. Work with stakeholders to ensure customer needs are met and facilitate communication.
Risk and Issue Management: Assess program execution and escalate risks in a timely manner. Track risks to closure to minimize their impact. Identify potential changes to initial assumptions and take proactive steps to mitigate risks.
Process Improvement: Identify and implement process improvements across project teams. Participate in quality improvement initiatives. Contribute to improving processes within the organisation.
Team Leadership: Lead and motivate cross-functional program teams. Cultivate a collaborative and innovative program culture. Mentor and guide team members when needed.
Methodology: Apply the organisation's Software Development Life Cycle framework to the program. Maintain standard program documents, such as status updates, program charter, roadmaps, and checklists.
What You'll Need to be Successful
Qualifications
Bachelor's degree in a relevant field (e.g. Computer Science, Engineering).
Minimum of 8 years of experience in technical program/project management or a related role driving Product delivery programs.
Experience with hands-on technical delivery, such as experience being a software developer.
Expert knowledge of Program and Project management methodologies, tools, and best practices.
Excellent interpersonal, communication, and leadership influencing skills.
Proficiency in Program/Project management software (e.g. Jira, Confluence, Power BI)
Experience in quarterly and multi-quarter planning, organizing teams, defining objectives, and facilitating delivery
SAFe Agilist, PMP or similar Project management certification is a plus.
About The Team
The Engineering Excellence Program Management office is a global team of technical program managers who facilitate delivery of strategic software delivery. We are an energetic group who strives every day to collaborate, add value, and deliver working software that delights our colleagues, partners, and customers.
How We'll Take Care of You
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
Flexible hybrid working
We support hybrid work and flexible schedules for our employees.
Learn more about our benefits by region here: https://careers.avalara.com/
About Avalara
We’re Avalara. We’re defining the relationship between tax and tech.
We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year.
Last year, we became a billion-dollar business, and our tribe expanded by a cool thousand people - there’s nearly 5,000 of us now. Our growth is real, and we’re not slowing down - not until we’ve achieved our mission - to be part of every transaction in the world.
We’re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.
We’ve been different from day one. Join us, and your career will be too.
EEO Statement
We’re an Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
