About GTT:
GTT is a leading global provider of secure cloud networking solutions for multinational organizations. We design and deliver solutions that leverage advanced cloud, networking and security technologies. We complement our solutions with a suite of professional services and exceptional sales and support teams in local markets around the world. We serve thousands of national and multinational companies with a portfolio that includes SD-WAN, security, Internet, voice and other connectivity options. Our services are uniquely enabled by our top-ranked, global, Tier 1 IP backbone, which spans more than 260 cities on six continents. The company culture is built on a customer-first service experience reinforced by our commitment to operational excellence and continuous improvement in our business, environmental, social and governance practices. For more information, visit gtt.net.
Role Summary
We're seeking a skilled Linux Platform Engineer to design, develop, and maintain GTT Linux platforms. The ideal candidate will focus on optimizing platform performance, capacity, and security while maintaining cost efficiency. This role involves fulfilling business requirements related to technology strategy and supporting operational needs. Occasional support for complex incident troubleshooting and problem management may be required.
Job Scope/Supervision
The successful candidate should have a broad understanding of complex hosting solutions, including DC infrastructure, operating systems, applications, and cloud trends. A high level of process understanding is essential for continuous optimization of systems and processes supporting storage platforms, such as monitoring, reporting, and automation. Strong communication skills are crucial for engaging with other business areas and vendors, as well as documenting platforms and training engineering and operations teams when needed.
Key Responsibilities
- Develop and implement strategies for Linux environments across data centers
- Serve as a technical escalation point for Incident and Problem Management
- Create and maintain platform documentation in compliance with GTT's ITIL approach and various certifications (ISO 27001, ISO 2000, PCI DSS, BSI)
- Ensure knowledge transfer across operations and engineering teams
- Conduct technical audits to verify adherence to customer and platform standards
- Perform ongoing performance tuning and resource optimization
- Produce and maintain monthly license usage reports
- Apply ITIL methodology and follow best practice standards and processes
- Adhere to GTT security policies and report incidents as appropriate
- Contribute to the Continual Process Improvement (CPI) program
- Work on assigned tasks and projects as directed by management
Required Qualifications and Experience
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
- Minimum 3-5 years of experience deploying, configuring, and managing Linux systems
- Proficiency in at least two of the following:
- Red Hat Enterprise Linux
- SUSE Enterprise Linux
- Other Linux distributions (e.g., CentOS, Ubuntu)
- Familiarity with Linux monitoring strategies and clustered environments
- Working knowledge of virtualization technologies (e.g., KVM, VMware, Hyper-V)
- Understanding of complex hosting solutions
Preferred Qualifications (Any combination of the following is a plus)
- Experience with cloud orchestration software (e.g., Apache CloudStack, OpenStack)
- Scripting and automation skills (e.g., Bash, Perl, Python, PowerShell)
- Knowledge of configuration management tools (e.g., Ansible, Puppet, Chef)
- Familiarity with storage solutions (e.g., NetApp)
- Experience with Windows operating systems
- Understanding of IP networking concepts
- Knowledge of hosting hardware (e.g., HP, Dell servers and blades)
- Experience in an operations environment managing customer escalations
- Understanding of telecom and ISP services (e.g., DNS, Email, shared hosting)
- Familiarity with ITIL framework and Agile methodologies
We welcome candidates who meet most, but not necessarily all, of the listed qualifications. We value diverse experiences and perspectives and encourage applicants from all backgrounds to apply.
Hours/Travel/Shift:
Standard
#LI-MS1
#LI-Remote
