About Super.com
We started
Super.com to help maximize lives–both the lives of our customers and the lives of our employees– so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.
About the Role
The UXR Team is built into our product design team, and is the key team responsible for discovering what our customers want and how they’re using our products. From direct interviews with customers to running tests, experiments, and surveys, UXR teammates take a data driven approach to identifying opportunities and understanding how we are providing value at Super. If you are curious, love experimentation, and have a heart for people and getting to know what matters to them, this is the spot for you!
Challenges You'll SolveCollaborate with PMs, other PDs, and other UXR teammates to conduct user Interviews, research, and analysis on our customers and the marketCollaborate with and manage aspects of our customer interview process to directly coordinate with customers and testers needed for researchCreate, run, and synthesize usability tests, surveys, and more to understand our customers point of view and needsCollaborate with PDs on integrating prototypes into testing and articulate findingsResearch the market and collaborate with marketing on understanding market trends, opportunities, and identifying personasCreate survey question sets and interview discussion guides, program surveys, analyze study results and create reports.About YouYou are “Default Aggressive”, have grit, and make movesYou can simplify many varying points of view into clarityYou are methodical and experimentalYou are data driven, objective, and curious about the truthYou are curious, and deeply care for our customersYou are articulate, succinct, and can communicate problems and solutions clearlyYou are humbleWe've got you coveredCompensation: we pay our Interns top-of-market$300 One-time home office set up allowance$25/Week UberEats allowance on Fridays$300/Term Learning and Development allowance$120/ Term Fitness/Wellness allowanceTop Talent: work with the best in the world, including Engineers and Leadership from Google, Facebook, Wish, YouTube, Uber, and moreBuild Something Great: most importantly, build a product used by millions around the world - have ownership, have impact, and do great workWe Believe in Equal Opportunity
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.
