Offer summary
Qualifications:
4+ years in customer success, healthcare or tech, Proven track record in managing customer relationships, Experience developing and managing KPIs, Strong background in healthcare communication, Bachelor's degree required.Key responsabilities:
- Manage the Customer Success team
- Align customer success efforts with company KPIs
- Develop and manage performance KPIs and metrics
- Facilitate training and onboarding programs
- Oversee daily operations related to customer success