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Dynamics 365 Customer Engagement Functional Consultant

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Canada

Offer summary

Qualifications:

3+ years of industry experience with Dynamics 365 Customer Engagement, 3+ years in Manufacturing, Retail, Insurance, or Government industry domain, Experience with Agile Frameworks and Azure DevOps, Strong understanding of core Dynamics 365 CE modules, Expertise in Dataverse and Power Platform.

Key responsabilities:

  • Support D365 Customer Engagement portfolio by working with clients and stakeholders
  • Define customer solutions and deliver innovative engagements
  • Analyze requirements and implement aligned D365 solutions
  • Stay updated on Dynamics 365 Customer Engagement product changes
  • Follow Agile best practices using DevOps
Long View Systems logo
Long View Systems Large https://www.longviewsystems.com/
1001 - 5000 Employees
About Long View Systems
Long View is one of the most powerful IT solutions and services companies in North America with offices across the continent. With a clear focus on combining business and technology through our Hybrid IT solutions including cloud, IT infrastructure, managed services, and end user support, Long View is able to define and customize what the future of IT looks like for our clients. Innovative, flexible, cost-effective, and business focused…that’s Long View.https://youtu.be/WQbAVk93euI
See more Long View Systems offers

Job description

Logo Jobgether

Your missions

Are you Dynamics 365 Customer Engagement expert?

We are looking for a professional and engaging Dynamics 365 customer engagement functional consultant for our Data & Dynamics team to be based out of our Toronto, Vancouver, Edmonton, or Calgary branch! You will use your deep and expert knowledge of sales, marketing, customer service, field service, and project service automation processes

A Day in the Life:
  • Support D365 Customer Engagement portfolio by working with customers and internal stakeholders (business clients, business analysts, developers, architects, other consultants), defining customer solutions, and delivering engagements that are innovative and exceed business requirements
  • Align with clients to build long term relationships that further business value for both the client and Long View
  • Analyze complex requirements and implement D365 solutions that are aligned with industry-accepted best practices
  • Stay abreast of changes and opportunities as they pertain to the Dynamics 365 Customer Engagement product suite
  • Ensure technology designs and implementations solve clients’ requirements and challenges
  • Follow Agile best practices using DevOps including contributing to the creation and grooming of a program backlog of features and tasks

    • What You Bring:
  • 3+ years of industry experience working with Dynamics 365 Customer Engagement
  • 3+ + years of industry domain experience in Manufacturing, Retail, Insurance, Government, or similar
  • Demonstrated experience with Agile Frameworks
  • Experience utilizing Azure DevOps
  • Strong understanding of core Dynamics 365 CE modules, including Sales, Customer Service, Field Service, and Marketing.
  • Proven expertise with Dataverse and the Power Platform
  • Experience extending Dynamics 365 solutions utilizing Power Platform
  • Ability to effectively communicate to different audiences including internal and external stakeholders and peers clearly and concisely in written, oral and various presentation formats and situations

    • What Makes You Extra Awesome:
  • Post-secondary education
  • Designations such as Dynamics 365 Customer Service Functional Consultant Associate, Power Platform Functional Consultant, Scrum, and Prosci 

    • Why Work at Long View?
  • Great people and culture 
  • Career growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
  • Interesting work – Be part of exciting projects while accessing all the latest technologies
  • Flexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness, and wellness

    • Required profile

    Experience

    Level of experience: Mid-level (2-5 years)
    Spoken language(s):
    Check out the description to know which languages are mandatory.

    Hard Skills

    Microsoft Power PlatformAzure DevOpsMarketing

    Soft Skills

    • Analytical Thinking
    • verbal-communication-skills
    • Customer Service
    • sales
    Are you interested?

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