Location Designation: Fully Remote
Sr. Associate, Digital Health Data
Service is the engine powering exceptional experiences for New York Life's clients, agents, and beneficiaries, playing a vital role in creating seamless customer experiences that build trust and loyalty. Whether directly supporting clients throughout their life insurance needs, crafting strategic initiatives, or building innovative digital solutions, our work directly impacts the quality of every interaction. Digital data is one of our pillars to drive New York Life into a data centric company and we are part of a fast-growing team to advance its digitization strategy.
Role Overview:
Our team serves as steward and custodian of digital health data to support key insurance functions. In this position, you will have a unique opportunity to have an impact on the future growth and operations of the company through the development of key strategic capabilities for New York Life. You will join a team focused on leveraging digital health data to enhance the customer experience, increase efficiency of operations, and improve the underwriting risk assessment.
We’re looking for a passionate, experienced outcome-driven Senior Associate to support and grow our Digital Health Data team. In this highly visible position, you will:
- Have an opportunity to work with a rich portfolio of health data from various industry sources
- Partner with cross-functional teams to design, develop and operationalize data strategies and provide health data subject matter expertise to internal stakeholders
- Develop and explore new use cases with health data to support New York Life innovation
What You’ll Do:
- Develop and manage a clinical data integration process to facilitate data retrieval, analysis, and aggregation, to ensure its usability and integrity.
- Develop and maintain data tools, such as databases, dashboards, and analytical frameworks, to streamline clinical data utilization.
- Perform complex health data analyses using quantitative and qualitative methods to identify gaps, trends, and insights.
- Act as subject matter expert (SME) and liaison for clinical data throughout the enterprise. Collaborate with cross-functional teams, including IT, data governance, data science and business departments, to understand data needs and provide relevant data solutions.
- Proactive in achieving results for program goals and finding opportunities to improve processes.
- Support decisions and business initiatives with key insights, data analysis and effective presentations of important factors driving the program management.
- Develop presentations and data visualizations to synthesize and communicate complex data analysis to various constituencies.
What You’ll Bring:
You are self-motivated, with very strong interpersonal and analytical skills
Collaborative work style with ability to effectively interact with and earn trust of peers and leaders
Experience working with cross-functional teams and driving the realization of project goals and completion of time-bound deliverables
Ability to stay organized and multi-task with excellent follow-up and problem-solving skills
Effective judgment, critical thinking, time management, communication and writing skills
Required Skills:
- Bachelor’s degree and minimum 5 years, or master’s degree and minimum 3 years of experience in roles across data analysis, and program management
- Hands-on experience analyzing healthcare data required.
- Hands-on experience with data transformation tasks including validation, cleansing, normalization, and aggregation
- Deep knowledge of SQL, Excel and advanced PowerPoint skills required; experience with process mapping (e.g. Visio) and analytic/visualization tools (e.g. Tableau)
- Knowledge of Software Development Life Cycle and Agile framework / methodologies
- Understanding and knowledge of healthcare data, vocabulary, terminology, and code-set values
Preferred Skills:
- Prior consulting experience strongly preferred
- Experience analyzing clinical data strongly preferred
- Experience with healthcare interoperability of clinical data formats and standards such as HL7 preferred
Pay Transparency
Salary Range: $85,000-$145,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Diversity Promise
We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID: 90757
