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Associate Director - Implementation

EXTRA HOLIDAYS

Remote:

Full Remote

Contract:

Full time

Salary:

61 - 61K yearly

Experience:

Expert & Leadership (>10 years)

Work from:

India

Offer summary

Qualifications:

8-10 years of experience required, 4+ years in leadership roles, Strong metrics-driven decision-making skills, Technical background essential, Familiarity with sales or CSM tools advantageous.

Key responsabilities:

Lead a regional team of 5-10 members
Manage over 50 customer implementations monthly
Implement and monitor OKRs for performance
Collaborate with management on processes
Enhance team performance through process improvements

Sprinto Scaleup https://www.sprinto.com/

51 - 200 Employees

See more Sprinto offers

Job description

Your missions

Sprinto is a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy operational practices, and the ability for businesses to grow and scale with unwavering confidence. We are a team of 200+ employees & helping 1000+ Customers across 75+ Countries. We are funded by top investment partners Accel, ELEVATION & Blume Ventures and have raised 32 Million USD in funding including our latest Series B round

The Role

As an Onboarding/Implementation Leader, your key objective is to build and scale Sprinto’s regional implementation team while grooming future leaders within the team. Your role involves metrics-driven decision-making, implementing and monitoring OKRs, executing and improving the playbook to enhance team performance, collaborating with senior management and cross-functional leaders on process implementations, and guiding your team towards collective goals.

Some key responsibilities for the role:

Regional Leadership: Own a region and lead a team of 5-10 members, ensuring the successful completion of over 50 customer implementations each month.

Metrics-Driven Management: Utilize OKRs to drive decision-making and manage team performance, ensuring that key metrics are consistently monitored and achieved.

Process Execution and Improvement: Execute the playbook effectively while constantly seeking and implementing improvements to enhance team performance on key KPIs.

Cross-Functional Collaboration: Work closely with senior management and cross-functional leaders to implement new and existing processes, ensuring alignment and effectiveness.

Team Goal Achievement: Lead the team in reaching collective goals, fostering a collaborative and high-performing environment.

Some key requirements of the role:

8-10 years of overall experience, with at least 4 years in leading fast-moving implementation projects. Proven experience in managing implementation projects and delivering team outcomes.

Metrics-driven decision-making, team management, strategic and analytical thinking, team engagement and performance management, performance monitoring and improvement, and talent acquisition and development.

While a technical educational qualification is not required, a technical background is essential, as Sprinto is primarily used by CTOs and CISOs. Familiarity with any sales or CSM tools is advantageous.

Strong interpersonal and communication skills are crucial for success in this role.

Demonstrated leadership qualities, including mentorship and coaching abilities.

Remote readiness - This role is remote and also requires managing a fully remote team in a fast-paced, hyper-growth environment.

Benefits:

Remote First Policy

5 Days Working With FLEXI Hours

Group Medical Insurance (Parents, Spouse, Children)

Group Accident Cover

Company Sponsored Device

Education Reimbursement Policy