Offer summary
Qualifications:
Minimum 1 year of client support experience, Life Insurance Experience required, Strong time management and prioritization skills, Ability to problem solve effectively, Excellent writing and multi-tasking abilities.
Key responsabilities:
- Manage inbound support requests regarding technical and insurance questions
- Demonstrate accuracy in processing client policy modifications
- Build and maintain relationships with brokers to exceed sales goals
- Identify knowledge gaps and work on process improvements
- Support development team in launching new insurance products