IT Research Computing Analyst - Agricultural Technology Solutions

Location

Raleigh, NC

Remote / Work From Home Option Available

Work Schedule

Monday-Friday, 8 AM - 5 PM

Anticipated Salary Range

\(65,000 - \)70,000 (commensurate with experience)

About The Role

As an IT Research Computing Analyst, you will play a crucial role in delivering exceptional IT solutions to agricultural research stations across North Carolina. Working within a collaborative team, your responsibilities will include installing, maintaining, and repairing technology systems that support critical agricultural research and development efforts.

Key Responsibilities

Solutions Development

• Define requirements and identify technical solutions to meet research needs.
• Create and maintain documentation such as requirements, process maps, and test plans.
• Collaborate with various units (network, storage, applications, etc.) to ensure stable and scalable technology infrastructure.
• Research and recommend agricultural technologies, leading procurement and acquisition efforts.
• Assist with cabling design and support interactions with internal and external teams to meet technology requirements.
  
  

Project Management and Consultation

• Lead project planning and implementation of technical solutions.
• Develop and present progress reports, proposals, and requirements documentation.
• Act as a trusted advisor for technology integration and maintain relationships with stakeholders.
• Track project progress, budget, and performance indicators, and convey clear project goals.
  
  

Technical Strategy

• Contribute to improving IT research support through proactive suggestions and knowledge sharing.
• Provide input on architecture and planning strategies, and guide telecommunications design decisions.
• Support ongoing development and maintenance of the IT strategic plan.
• Stay current with evolving technologies and work with management to adapt processes.
  
  

Operational Support

• Enhance customer service and operational performance through innovative ideas.
• Install and maintain RF radio hardware, fiber optic cabling, and perform construction design as needed.
• Troubleshoot and resolve complex issues, document procedures, and support disaster recovery efforts.
• Manage technical inventory and equipment, and perform site assessments and technology evaluations.
  
  

Minimum Qualifications

• Associate's degree in Computer Information Technology, networking technology, or a related field, and two years of relevant IT experience; or an equivalent combination of education and experience.
• Knowledge of business continuity, disaster recovery, WLAN topologies, VOIP systems, and enterprise software distribution.
• Experience with IP networking, Microsoft Active Directory, MDM management, and cybersecurity best practices.
  
  

Preferred Qualifications

• Familiarity with Google Applications, ITSM systems (ServiceNow preferred), and relevant certifications (e.g., ITIL, A+, CCNA).
• Experience with virtualization, network storage systems, and GIS planning.
• Knowledge of agile and waterfall development methodologies.
  
  

Additional Information

• A valid driver's license is required.
• Position is open until filled.
• Please submit a cover letter, resume/CV, and contact information for at least three professional references.
  
  

Equal Opportunity Employer

We are committed to creating an inclusive environment where all employees can thrive. We welcome applicants from all backgrounds and are dedicated to supporting individuals with disabilities throughout the application process. For assistance, please contact us.

Employment Type: Full-Time