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Customer Service Representative - Supportive Team Environment

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 
Kansas (USA), United States

Offer summary

Qualifications:

Previous customer service experience is a plus, Strong rapport-building ability, Excellent multitasking and prioritization skills, Positive attitude and professionalism, Exceptional written and verbal communication skills.

Key responsabilities:

  • Respond to customer inquiries professionally and care
  • Provide detailed product and service information
  • Troubleshoot technical issues
  • Document and update customer interactions
  • Stay informed about products and services
Get.It Recruit - Administrative logo
Get.It Recruit - Administrative Human Resources, Staffing & Recruiting SME https://www.get.it/
2 - 10 Employees
See more Get.It Recruit - Administrative offers

Job description

Logo Jobgether

Your missions

Why You'll Love Working Here

Join a team where you're valued and supported! Enjoy a fantastic work environment with great benefits and a culture that's both exciting and engaging.

About The Role

We're looking for a friendly and dedicated Remote Customer Service Representative to be the voice of our team. In this role, you'll assist customers with product and service inquiries, troubleshoot technical issues, and ensure a positive experience for every interaction. This is a work-from-home position, allowing you the flexibility to work from anywhere!

Key Responsibilities

  • Respond to customer inquiries and address concerns with professionalism and care.
  • Provide detailed information about our products and services.
  • Troubleshoot and resolve any technical issues or product-related questions.
  • Accurately document and update customer interactions in our system.
  • Stay up-to-date with our products and services to offer the best support.

What We're Looking For

  • Previous customer service experience is a plus, but not required.
  • Strong ability to build rapport with customers and create positive interactions.
  • Excellent multitasking skills and the ability to prioritize effectively.
  • A positive attitude and a professional approach.
  • Exceptional written and verbal communication skills.

Compensation And Benefits

  • Competitive hourly rate between \(19 and \)25.
  • Comprehensive benefits package including medical and retirement plans.

Ready to Apply?

If you're passionate about helping others and excited about working in a supportive and dynamic environment, we'd love to hear from you! Apply today and start your journey with us!

Employment Type: Full-Time

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Rapport Building
  • Prioritization
  • Multitasking
  • Customer Service
  • verbal-communication-skills
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