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Experienced Travel Customer Service Agent

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 
North Carolina (USA), United States

Offer summary

Qualifications:

Experience in travel and customer service, Tech-savvy with own equipment, Willing to undergo background check, Completing training is mandatory, Bilingual skills are a plus.

Key responsabilities:

  • Deliver outstanding customer service
  • Assist customers with inquiries and bookings
  • Resolve customer problems effectively
  • Utilize personal technology to manage calls
  • Become an expert through training
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2 - 10 Employees
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Job description

Logo Jobgether

Your missions

Why You’ll Love This Job

Enjoy the freedom to create your own schedule while working from the comfort of your home. This position offers opportunities for career advancement and the chance to earn extra rewards through our referral bonus program.

About Us

We specialize in supporting the travel industry and providing remote call center services for top Fortune 500 companies. Our commitment is to deliver exceptional customer service, and we are looking for talented individuals to join our team!

What You’ll Do

  • Deliver outstanding service by providing top-tier support to customers, assisting them with inquiries, bookings, and problem resolution.
  • Utilize your own technology, including a computer, internet connection, and landline phone, to handle calls and provide excellent service.
  • Become an expert through our comprehensive training to ensure you are well-prepared for the role.

What We're Looking For

  • Experience matters: We seek experienced travel agents and customer service professionals.
  • Tech-savvy individuals who have their own computer, internet, and landline phone.
  • Candidates must be prepared to pass a background check and complete our training.
  • Bilingual skills are a plus!

Employment Type: Full-Time

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Soft Skills

  • Time Management
  • verbal-communication-skills
  • Customer Service
  • technical-acumen

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