Social Media Manager, College Enrollment

Position: Social Media Manager, College Enrollment 
Reports to:  Director, Marketing, College Enrollment

Department: Marketing, College Enrollment

Location: Remote, US field-based (see location requirements below).

Who we are: 

CIEE is a non-profit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and culturally diverse world.

Why work with us:  

• You will change the world. CIEE builds bridges between different people, different countries, and different cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives, our alumni change the world. Be part of the change!
• You will receive a competitive total rewards package. CIEE provides all employees with exceptional benefits offerings that increase total compensation by up to 25%. Our top-tier benefits include:
  • Paid time off and Parental leave
  • Gym Reimbursement Program
  • Employee Assistance Program
  • Short-term & Long-term Disability
  • 6 floating Fridays (based on our eligibility rules)
  • CIEE Study Abroad and TEFL Program discounts
  • 403(b) Retirement Plan with employer contribution
  • Insurance Coverage (life, travel, medical, dental, and vision) 
  • Flexible Spending Accounts/Health Savings Accounts (medical and dependent)
  • Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
• You will be part of a fast-paced, international, diverse, and collaborative team of professionals. CIEE operates the largest nonprofit network of study-abroad locations, with facilities and staff in 29 countries. Additionally, we help international participants from over 140 countries come to the USA each year. Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams, and are dedicated to advancing our 75-year-old mission to make the world a more peaceful place.

Who you are: 
A successful candidate will create and manage the production of CIEE Study Abroad creative content across all social channels, increasing overall engagement and follower activity across all platforms. They will coordinate with internal departments – from Marketing and Admissions Advisors to CIEE sites worldwide – to maintain open channels of communication and a clear content/brand strategy.

What you’ll do:

• Create engaging content, manage, and implement the CIEE Study Abroad social media editorial calendar.
• Maintain social media guideline best practices handbook based on brand standards.
• Develop the tone of voice for content tailored to the mission and purpose of CIEE.
• Stay aware of and respond to relevant trends in the marketplace.
• Support analytics-driven social media campaigns and implement social data/metrics, insights, and best practices across key CIEE campuses.
• Manage content deliverables from CIEE’s student ambassador program.
• Respond to inquiries on social media platforms.
• Measure and analyze related topics and hashtags to drive future marketing campaigns.
• Meet or exceed established social media account growth goals.
• Work closely with Content Manager and Campus Outreach Manager to ensure content and messaging is aligned with broader student and campus outreach goals.
• Develop and meet key OKRs and metrics to evaluate success and impact against student enrollment goals.

What you’ll bring:

The ideal candidate will possess:

• A minimum of 2 years of relevant experience.
  
• Willingness to represent CIEE Study Abroad online in content creation.
• Experience with Instagram and TikTok is required.
• Strong eye for social aesthetics and a keen sense of creativity, entrepreneurial spirit, and customer service.
• Demonstrable writing experience that connects with student audiences.
• Familiarity with social media management tools such as Later or other similar tools.
• Familiarity with the Adobe Creative Suite (InDesign, Photoshop, etc) and/or Canva with good taste for aesthetics.
• Able to manage to deadlines and meet urgency when needed.
• Open to feedback and able to quickly pivot or change tactics.
• Basic video creation, production, and/or editing are a plus.
• Study Abroad or international travel experience is a plus.
• Readiness to grow and develop yourself, our client group, and our Company.
• Ability to embrace CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion, and Problem Solving) and culture.

Location Requirements:

The position is available to candidates in the United States, except for candidates residing in:

• Washington (State)
• Colorado
• California
• Jersey City, NJ

Diversity Matters:

CIEE believes that diversity matters and that professionals with diverse backgrounds provide diverse approaches and ideas to solving problems and finding ways to advance our mission to bring the world together. Candidates from underrepresented groups with diverse backgrounds and experiences are strongly encouraged to apply. 

Due to federal regulations, a reference and background check will be conducted as a condition of employment.