Product Manager

About Avetta:

At Avetta, we’re transforming how businesses connect and collaborate. Our flagship SaaS platform, Connect, empowers organizations to streamline operations and elevate customer experiences. We're looking for a passionate Product Manager to lead innovative product development, driving industry change through customer-focused solutions.

Role Overview:

As a Product Manager, you’ll be at the heart of Avetta’s innovation, crafting a strategic roadmap that meets business goals while solving critical customer challenges. You’ll combine your product instincts, data-driven insights, and design thinking expertise to lead product discovery and development within your product vertical.

Key Responsibilities:

• Deeply understand customer experiences to identify and address product gaps, generate ideas for growth, and improve customer satisfaction.
• Act as the customer advocate, bringing their voice into every decision and ensuring customer-centric solutions.
• Define the “what” and the “why” for your product vertical within Connect, aligning features with business objectives.
• Collaborate with customers, stakeholders, and cross-functional teams to prioritize impactful business outcomes based on data insights.
• Lead a metrics-driven approach to product development, defining success criteria and demonstrating measurable impact through solutions.
• Clearly communicate product decisions, business value, and strategic rationale to stakeholders.
• Partner with UX teams to research, design, and test solutions for the product backlog.
• Adapt to changing priorities while managing stakeholder expectations and proactively addressing strategic roadblocks.
• Serve as a subject matter expert for internal teams, addressing product-related queries and feature requests.

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Business, or related field.
• 5+ years of enterprise/commercial product management experience, ideally with enterprise SaaS products.
• 2+ years as a Product Manager at a SaaS company.
• Proven leadership abilities in setting product vision, leading cross-functional teams, and executing against roadmaps.
• Strong problem-solving skills with a balance of creativity and analytical thinking.
• Experience turning market needs into successful product strategies.
• Deep understanding of customer discovery, usability, and UX discussions.
• Ability to collaborate and negotiate effectively with stakeholders and executives.
• Proficiency in Jira, Confluence, and Agile/Scrum methodologies.
• Strong communication, presentation, and facilitation skills.

Why Avetta:

• Be part of a dynamic, creative team focused on developing cutting-edge solutions that reshape industry standards.
• Join a company that values continuous learning and professional growth.
• Enjoy comprehensive benefits, including health, dental, and retirement plans.

If you're a strategic thinker passionate about building customer-centric products, apply now and join our journey at Avetta!