Offer summary
Qualifications:
Minimum 2 years in customer service or fraud investigations, Relevant experience in online environments preferred, Proficient in MS Office, especially Excel and Power BI, Fluency in English; German knowledge is a plus, Experience with AI/ML for fraud detection beneficial.
Key responsabilities:
- Identify, investigate, and mitigate fraudulent activities
- Monitor performance data to detect suspicious activity
- Conduct risk assessments and manage compliance
- Develop and implement fraud prevention strategies
- Train internal and external partners on fraud management