Offer summary
Qualifications:
Minimum 2 years experience in customer service, Expert organization skills, Experience with translation and localization processes, Ability to empathize and communicate effectively, Home office setup conducive for remote work.
Key responsabilities:
- Process and monitor translation requests on time
- Empower users through customized training
- Collaborate with teams to fulfill customer needs
- Identify opportunities for process improvement
- Advocate for product improvement and quality