Offer summary
Qualifications:
Enthusiastic about customer service, Experience in a service-oriented field is a plus, Proficient in MS-Office programs, Familiar with digital tools like Jira, Ability to develop customers' solutions independently.
Key responsabilities:
- Provide customer support via phone and email
- Assist with order inquiries and complaints
- Work closely with logistics and account management teams
- Contribute to the improvement of customer service processes
- Participate in internal coaching for communication skills