Social Commerce Contractor

About Captiv8

Captiv8 is the ultimate influencer marketing platform, empowering brands across the globe to authentically connect with audiences and tell their unique story.

Our AI-driven platform simplifies influencer marketing, allowing brands to gain a deeper understanding of their audience, discover talented creators, optimize content, benchmark against competitors, and expand their customer base across various social media platforms. Captiv8 provides first-party data to enhance all aspects of influencer campaigns. In addition to the platform, Captiv8 offers Strategic Services where our in-house brand strategy and creative experts are on call to craft campaign success.

We're recognized as the industry leader, ranking #1 in customer satisfaction and earning the trust of industry peers. With a 5-star rating from Influencer Marketing Hub and a leadership endorsement from Forrester, we've set the standard in the influencer marketing landscape. Our pioneering API-integrated data connections with TikTok, Facebook, Instagram, Snapchat, and YouTube have provided greater transparency across the brand marketing industry.

Captiv8 is the driving force behind influencer marketing excellence. Join us and become a part of this exciting journey!

Your Mission

We are seeking a dynamic and strategic Social Commerce Operations Execution contractor to join our Captiv8 team. This role is crucial in driving successful social commerce campaigns across platforms like TikTok Shop. The ideal candidate will have a customer-first mindset, with a strong ability to adapt to the evolving landscape of social commerce. They will be responsible for working with brands on setting up / managing brands social commerce solutions and creator execution.

What You'll Do

• Learn the intricacies of social commerce and develop scalable processes to support campaign growth and efficiency.
• Conduct in-depth market research to understand the latest trends and practices in social commerce, applying insights to enhance creator campaign effectiveness.
• Work closely with internal teams to ensure that social commerce strategies align with best practices and platform requirements.
• Assist social commerce merchants with onboarding, operations, and customer service to ensure a smooth setup of shoppable solutions.
• Engage with creators and affiliates, managing negotiations and communications to ensure smooth campaign execution.
• Collaborate with platform partners to troubleshoot issues and refine processes, ensuring seamless campaign execution.
• Share best practices and campaign insights across internal teams, fostering a culture of continuous learning and improvement.
• Maintain strong communication with clients, creators and partners, proactively addressing issues and managing changes to meet needs.
• Support creators and brands in shoppable livestream productions, moderating sessions, and ensuring that content meets brand objectives and is fully shoppable.
• Coordinating/managing potential vendor partners
  
  

Qualifications You'll Bring

• BA/BS degree or equivalent practical experience
• Experience with TikTok campaigns or TikTok Shop executions
• Ability to quickly learn new workflows and develop scalable process
• Superb project management skills
• A can-do attitude with problem-solving skills to navigate challenges and drive successful outcomes
• Ability to thrive in an ever-evolving environment, with a focus on continuous improvement.
• Clear communicator, both written and verbally with clients and internal teams Interest or experience in startups
  
  

10-20 hours/week

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. If E-Verify cannot confirm you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe your employer has violated its E-Verify responsibilities, please contact DHS.

Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.. Si E-Verify no puede confirmar que usted está empleador está requerido a darle instrucciones por escrito y una oportunidad de contactar al Departamento de Seguridad Nacional (DHS) o a la Administración del Seguro Social (SSA) para que pueda empezar a resolver el problema antes de que el empleador pueda tomar cualquier acción en su contra, incluyendo la terminación de su empleo. Los empleadores sólo pueden utilizar E-Verify una vez que usted haya aceptado una oferta de trabajo y completado el Formulario I-9. Para más información sobre E-Verify, o si usted cree que su empleador ha violado sus responsabilidades de E-Verify, por favor contacte a DHS.