Offer summary
Qualifications:
1 year call center experience (preferred), Customer service experience (preferred), Basic computer and math skills (required), High school or equivalent (preferred), Reliable high-speed internet access (remote).
Key responsabilities:
- Assist patients with medical statement inquiries
- Process payments through calls with patients
- Make outbound courtesy calls to ensure statements received
- Maintain quality customer service and confidentiality
- Document and update patient accounts