IT Field Operations Technician (Tempo)

Welcome to Ovation Healthcare!

At Ovation Healthcare, we’ve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.

The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.

We’re looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.

Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit https://ovationhc.com.

IT Field Operations Technician to help support our clientele with; onsite hardware and software, peripherals and other devices related to client’s network infrastructure. Tasks are multiple and varied and all work with take place on site.

Responsibilities

• This is a 100% travel position
• Receiving, moving and deploying IT assets and IT related peripheral equipment between facilities
• Configuration of IT assets (staging, building out, and imaging) and executing equipment replacement activity
• Updating asset management system to reflect work performed, installing and maintaining PC, laptop and printer hardware and software, preparing assets for disposition, and other administrative duties
• Using defined processes to track equipment and ability to report and document activity into software program
• Assist end users with desktop, laptop and printer usage
• Troubleshoot application issues and involve external vendors as necessary to resolve any issues
• Hardware deployment & disposal. Mounting Solutions & Software
• Help other Technicians with client related issues as needed.

Requirements

• Ability to travel nationally (by car and/or airplane) full time (Mon-Fri)
• Interest and passion for IT technology role/environment ideal
• Experience in healthcare or hospital environment (Preferred)
• Microsoft Certifications - Workstation Windows 7 & 10 (Preferred)
• 2 years of experience working with PC support, including deployment of Windows 7 and above (Preferred)
• Experience with MS Windows 7, Windows 10 (Preferred)
• Must be able to operate basic mechanical tools
• Must be able to lift equipment of varying weight, up to and over 50 lbs.; joint lifting as well
• Must be able to stoop under desks and climb around equipment to install /power up equipment
• Must have a clean and valid Driver’s license