Customer Project/Program Management V

Customer Project/Program Management V

  

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Job Description:

   

Job Family Definition:

Leads customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects. Manages corporate, customer and third party vendor efforts to plan, sell and implement solutions to customer problems. Responsible for business as well as team management.

Job Family Definition for Mgr, Progr Mgmt Office:
Responsible for establishing and maintaining the portfolio and project management environment based upon Policies, Standards, Customer Engagement Roadmap and Global Method. May perform responsibilities as a member of an Engagement Program Management Office (EPMO) or as a business unit leader with responsibility for a portfolio of customer projects.

Management Level Definition:

Unique mastery and recognized authority on relevant subject matter knowledge including technologies, theories and techniques. Contributes to the development of innovative principles and ideas. Successfully operates in the most complex disciplines, in which the company must operate to be successful. Provides highly innovative solutions. Leads large, cross-division functional teams or projects that affect the organization's long-term goals and objectives. May participate in cross-division, multi-function teams. Provides mentoring and guidance to lower level employees. Routinely exercises independent judgment in developing methods, techniques and criteria for achieving objectives. Develops strategy and sets functional policy and direction. Acts as a functional manager within area of expertise but does not manage other employees as a primary job function.

Responsibilities:

• Manages customer project delivery.
• Revenue as detailed in Impact section.
• Very large/ complex/ multiple regions or global.
• High/ very high risk.
• High/very high complexity legal and commercial issues.
• Manages project financials including P&L.
• Meets or exceeds SOAR approved budgets.
• Provides reliable financial forecasts to the management.
• Manages business development Identifies and develops new opportunities with client Supports early qualification and opportunity assessment for large and complex opportunities Acts as opportunity manager for high risk deals.
• Manages client relationships.
• Manages complex multi-function and/ or global delivery relationships with senior and executive ("C" level) client management.
• Communicates the direct value our capabilities will provide to our business partners and customers.
• Manages project team.
• Manages internal as well as external resources with a team size greater than 40 people.
• Mentors and encourages skill development of project team members through others.
• Provides detail performance review input and development recommendations for key contributors.
• Mentors others, providing a role model and support for individual development.

Education and Experience Required:

• First level university degree.
• Advanced degree preferred.
• 10 years experience in project management or in like roles/businesses.

Knowledge and Skills:

• Demonstrates an in-depth knowledge of key operational policies, processes and methodologies applicable to project management.
• Recognized as a leader in the company's PM Professions community.
• PMP Certified.

Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Project and Program Management (Inactive), Project Management Office (PMO), Project Management Tools {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Services

Job Level:

Master

    

States with Pay Range Requirement

The expected salary/wage range for a U.S.-based hire filling this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay. If this is a non-sales role, then the listed salary range reflects base salary only. Variable incentives may also be offered. Information about employee benefits offered can be found at https://myhperewards.com/main/new-hire-enrollment.html.

USD Annual Salary: $111,000.00 - $255,500.00

Estimated job application period closure is May 2024. While this is the expected application time frame, there are many factors which may result in a change. If this position is still open beyond the anticipated closure time frame, it is likely HPE is still actively recruiting for this role and all qualified and interested candidates are encouraged to apply.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. .