Job
Senior Project Coordinator
Description
Title: Senior Project Coordinator
Reports to: Team Lead, Project Coordination
Business Unit: Deluxe Localization
About the Company
As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T, and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com
Position Summary
This position is ideal for individuals who have the drive and desire to ‘make things happen. It requires a highly motivated individual with attention to detail, great organizational skills, and a passion for communication and connecting with others. If you like creating schedules and are a taskmaster, then this role is perfect for you.
Outcomes and Accomplishments
As a Senior Project Coordinator, you will:
Oversee the end-to-end production lifecycle of subtitling projects allotted.
Be accountable for on time delivery strictly respecting project milestones, procedures, and client specification.
Be expected to be well-versed with all clients’ specifications and guidelines in order to assist Project Coordinators and production teams in clearing queries as needed.
Be the mentor for newer Project Coordinators.
Hold impromptu meetings or schedule conference calls based on the need of projects.
Liaise with the Client Service Coordinators on determining workflow and steps to be followed for all projects being assigned.
Create detailed Plan of Action and clearly communicate information about projects in the pipeline to external linguists/vendors and the internal stakeholders in different time zones.
Ensure all work in progress tasks are on track with updating trackers and running daily reports to denote accurate status of projects.
Resolve technical flags and pending queries from internal production departments and external stakeholders.
Update work trackers to ensure projects being assigned to users in a timely fashion and to denote accurate status of projects.
Proactively identify and resourcefully troubleshoot potential issues with projects in progress.
Perform a secondary sync check on the proxy and an asset check on scripts provided, before launching a project.
Be responsible for resolving all payments monthly.
Coordinate redeliveries and rejections, identify their causes, complete Corrective Action Reports where applicable, and propose solutions to meet KPI targets.
Remain flexible and put the needs of the client first, this may involve working outside shift hours to ensure deliveries are met.
Have excellent, transparent, and timely communication skills with great attention to detail.
What you bring
BA or BS degree preferred.
Eligible to work in Philippines.
Over 3 year-experience in Media Localisation industry.
Strong organisational skills and attention to detail.
Team player with ability to multitask and work under pressure of deadlines.
Proficiency with Microsoft Office Suite and data base software.
Flexibility to work extended hours and/or weekends if needed to meet specific project deadlines.
Equal Employment:
Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations.
