eCommerce Account Manager, Amazon

The Role:

Do you enjoy working in a fast paced, highly analytical account management position with a leading eCommerce customer? Are you a proven sales leader who knows how to drive profitable growth? Are you proficient in eCommerce channel dynamics and the Amazon platform? At Kraus, we are seeking a Sales Leader who can develop and implement a growth strategy and prioritize team activities to meet sales and profit objectives while also utilizing the Amazon platform to influence overall brand awareness across all channels.

This individual will report to the Director of Omnichannel Retail Sales have a cross-functional team of dedicated resources to support our largest and most complex online customer. This role will also be responsible for working with other channel leaders on omni-channel strategies and tactics for leading through channel conflict in accordance with the company strategy. This position works closely with many areas of the organization and often leads and collaborates with cross functional teams, including working with senior management, customers, vendors, and Delta Faucet Company.

Responsibilities:

• Develop and execute profitable Amazon business; deliver value through revenue growth, margin sustainment and market share gains
• Lead deployment of key growth levers including promotional planning and execution, performance metrics, and market trends
• Align and implement sales goals and priorities with key internal and external decision-makers
• Strategically negotiate customer programs for profitable growth
• Optimize price, promotion, advertising, and supply chain to earn strong organic placement on the digital shelf
• Optimize operational execution through the development of new operations and fulfillment capabilities
• Lead internal and customer-facing meetings to drive engagement and accountability on projects; independently resolve escalated issues
• Utilize suite of analytics tools to make data driven decisions
• Collaborate with Director, Amazon (Delta Faucet) and online account leaders to drive a cohesive online strategy for Delta Faucet Company
• Develop strong working knowledge of the Amazon Advertising (Sponsored Products, DSP, OTT) and full funnel marketing

Education & Experience:

• BS in Business, Marketing, or related field and 5+ years of related experience
• eCommerce Account Management Experience with a major omnichannel retail customer, preferably working with Amazon on the Vendor, Seller or Agency side
• Strong Financial Acumen
• Self-starter and possesses the ability to quickly translate data into information to help drive decisions
• Capacity to effectively form relationships, informally influence, and concisely communicate complex topics at all levels of the organization.
• Highly motivated and able to resourcefully solve problems while ensuring decision-making and engagement occurs at the right levels within the organization.
• Ability to multitask and prioritize to manage multiple projects to execution
• Thrives in a fast-paced and dynamic environment
• Remote work but ability to travel up to 25% to customers primarily & trade shows, and headquarters as needed

KRAUS USA, a premium sink and faucet manufacturer is an affiliate of Masco’s Delta Faucet Company, a leading U.S. manufacturer of residential and commercial faucets, including Delta®, Brizo®, and Peerless®-branded products. KRAUS USA is known for their command of the online marketplace with an outstanding product line and brand recognition for their kitchen sinks We strive to push the boundaries of design to create the most exceptional kitchen and bath experience possible, for an everyday life that’s beyond the ordinary.

Beyond the competitive benefits and compensation, Kraus proudly offers an exciting and fun environment, steeped in creativity and commitment to our employees and communities. We invite you to learn more about our culture and company at www.kraususa.com.

At Delta Faucet Company, we view diversity as a mosaic of thoughts and perspectives that come from people’s varied cultural backgrounds, experiences, education, career paths and other influences that make each of us unique. For us, inclusion means welcoming differing opinions, collaborating, allowing people to come to work as who they are and recognizing everyone’s contributions. We know that in a diverse, inclusive company, ideas flow freely, all voices are heard and all perspectives are valued. ​Delta Faucet Company continuously strives to be this kind of organization. Diversity and Inclusion (D&I) supports our inherent values, makes us more relevant to customers and consumers and inspires innovation. It is not a goal or a program; it is a vital ingredient in our formula for success and a key to our future growth.

Company: Delta Faucet Company

Delta Faucet Company (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: English, Spanish