Compliance Investigator I

Overview:

Seeking a qualified professional to investigate complaints alleging abuses of civil rights, civil liberties, and racial and ethnic
profiling by DHS employees, officials, and contractors for the Department of Homeland Security, Office of Civil Rights and Civil Liberties (CRCL)

Under the direction of the CMPP and Compliance Branch Director, Deputy Directors, and Policy
Advisors, the CL-1 shall:

• Provide assistance analyzing civil rights and civil liberties complaints.
• Process incoming allegations in a timely manner and ensure data related to
  correspondence and complaints is thoroughly, accurately, and concisely entered
  into the database.
• Present matters that have been processed, providing issue spotting for the reviewer.
• Triage specialized complaints, such as medical allegations, when tasked for
  processing; save and upload subject matter expert reviews of allegations, and
  compile summaries for bi-weekly meetings to review specialized allegations.
• Assist Compliance Branch management and staff in compiling necessary
  information on complaint activity to meet quarterly and annual reporting
  requirements.
• Assist with overall management of complaint data and information; generate and
  analyze reports with accurate information; gather and compile data and respond to
  ad-hoc requests under the guidance of permanent workforce; Assist with responses
  to information requests; edit and finalize referral, close, and other investigative
  documents and handle the dissemination of such documents (as needed); and other
  duties.
• Assist in the CMPP enrollment process and accurately tracking enrollment and
  outreach data to share with the CMPP National Board and/or CMPP National
  Board subrecipients, as appropriate.
• Support and assist program managers with a variety of tracking mechanisms by
  reviewing reports and updating information contained in excel spreadsheet

PCI Federal Services (PCIFS) and it's subsidiaries is an equal-opportunity employer. PCIFS does not discriminate on the basis of age, sex, race, national origin, religion, marital status, sexual orientation or identity, Veterans or Disability status.

Preference may be extended to qualified Native American Indian candidates

in accordance with applicable federal law.