Career Opportunities: Driver Examiner II - Terrace (1806)

We welcome applications from all qualified job seekers. Should you require accommodations throughout the application or hiring process, please don’t hesitate to contact accessibility_services@icbc.com, as we are committed to ensuring a seamless and accessible experience for all candidates.

Closing date: September 23, 2024

Position Highlights

Are you an experienced customer service professional? Do you have exceptional knowledge of the rules of the road? If this sounds like you, consider an exciting and rewarding career as a Driver Examiner with ICBC in our Terrace office. If you are passionate about road safety and customer service, consider an exciting and rewarding career as a Driver Examiner at one of BC’s Top Employers!

As a Driver Examiner, you play a critical role in supporting Road Safety within British Columbia. You examine, re-examine, license and evaluate new and experienced drivers in accordance with the provisions of the Motor Vehicle Act and Regulations. The decisions you make in your role directly impact all members of our Province.

Driver examiners must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently, meet deadlines, and strive to achieve customer satisfaction in all aspects of their work.

What you bring:

• Exceptional customer service experience
• Proven ability to make decisions independently in challenging customer situations
• Ability to provide difficult feedback in challenging situations
• Ability to work in variable working conditions (weather, customer vehicles etc.)
• Strong data entry skills and cash handling experience is an asset

Additional requirements include:

• Successful completion of a health assessment based on the job requirements
• Possess a valid class 5 BC driver's license or better and have a clean driving record
• The ability to qualify for a Class 1 and Class 6 Learner License
• A minimum data entry speed of 3500 net key strokes per hour with a 95% accuracy level

The driver examiner position involves working in all weather conditions including extreme cold and extreme heat. The offer of employment in the position of Driver Examiner will be conditional on the successful completion of the class 5/7 training and testing during your probationary period.

Hours of operation are 8:30 am to 4:3pm Monday to Friday, with overnight travel required for training and unit related work.

What we offer:

• Competitive Salary: You will receive a competitive salary of $62,298.60
• Continuous Training: We offer continuous in house training to ensure you have the knowledge to be successful in your role.
• Engaging Culture: At ICBC we promote an inclusive and diverse work environment.

About us: 

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

Work arrangements defined: 

• Resident – you will work at your primary in-office headquarters on all scheduled work days.
• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia. 
• Hybrid 10 – you will work a minimum of 10 days in a 4-week period at your primary office headquarters (typically one week in/one week out or up to 3 days per week). The remaining days will be remote within British Columbia. 
• Mobile – you will work a significant amount of time in the field, in addition to working from an office and optionally working remotely within British Columbia. 

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